European And American Cross-Border Clover-Shaped Zircon High-End Niche Full Flower-Shaped Green Diamond Jewelry Ring

Frequently Asked Questions Online Answers Question: Is the product in stock? Answer: Most of the products available for purchase are in stockIf there is no stock or it's removed from the shelves, we recommend you to inquire! Because some quantities are not updated in time, and you are welcome to bring pictures for consultation. Question: When will the shipment be sent after payment? Answer: In Stock products, if payment is made before 16:00 on the same day, they will be shipped out on the same day. If payment is made after 16:00, it will be dispatched within 48 hours after payment and we will try to send it out on the same day. Custom products are subject to the shipping time stated on the product page. (During promotional periods with high order volume, shipping times may be adjusted. Please consult customer service for details; unless there are special circumstances, we will ship on time.) We will do our utmost to ensure stable supply. As the saying goes, "the weather is unpredictable." Since we are doing wholesale, the daily volume of goods is large, and we cannot guarantee 100% availability at the time of order placement. However, we assure you that if there is any shortage, we will notify you immediately. Question: Is the product color accurate? Is there a big color difference? Answer: Due to lighting, shooting angles, etc., each monitor is different, so color difference in online shopping is unavoidable. We have tried our best to take photos that are as close to the actual product as possible. Please understand that all pictures are 100% taken from the actual product! Question: What are the detailed specifications of the product? Answer: Each corresponding product has a detailed description, including color and size. If there is no detailed information available, you can consult customer service first. Question: What kind of delivery service is being used? Answer: By default, we ship via Yunda or STO. If you need to ship via SF Express, please contact customer service before placing an order to adjust the shipping cost Question: What is the return and exchange policy? Answer:In-stock products support seven-day no-reason returns and refunds. If there are quality issues within 15 days, you can return or exchange the goods. Beyond 15 days, no refunds are available, and repairs may require payment depending on the situation. Custom products do not support returns or exchanges. If the product is damaged, the wrong item was sent, missing items, large stains, or other issues prevent it from being sold, you can apply for a return or exchange. When applying for a return or exchange, please make sure to take photos first and contact our customer service staff for negotiation. If it is determined that there is indeed a quality issue, the shipping cost incurred will be covered by our company. Our company refuses to accept the returned item. Please help us advance the shipping fee first. We will transfer the incurred cost directly to your designated Alipay account via Alipay (Note: If you return the item without contacting us, we will not accept it) *Important note: All after-sales issues must be contacted with our customer service staff within three days of receiving the goods (based on the time of goods signing). When applying for after-sales service, please provide the order number. Each order can only be processed once for after-sales service. Please be sure to carefully check the quantity, style, color, specifications, and quality after receiving the goods. We will not cooperate with customers who leave malicious negative reviews again. Thank you. Our store has always adhered to the principle of "honesty in business" as the fundamental rule for company development. We will not shirk any responsibility that falls under our scope, but we will not compromise on matters that do not fall under our responsibility due to various reasons. Without rules, there is no order; each store has different policies just as everyone has different shopping needs. We develop as a company, continuously learn, and establish relatively complete processes and systems to better serve everyone. What we seek is win-win cooperation. Finally, I wish all business partners prosperity and abundant wealth!