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In order for members to receive the service they deserve from Fikos Jewelry Company and to avoid unpleasant situations.Based on the principles of mutual understanding, fairness, and voluntariness, both parties agree to abide by the following terms: 1. Statement from Fikes Jewelry Company 1. We are responsible for the products sold by our company. If there is any discrepancy between words and actions, this website will bear the responsibility.However, we refuse to take responsibility for losses caused by the customer's own reasons (such as not reviewing product details and attributes).For example, a single pendant does not come with a chain, the product does not have a packaging box, the size of the product is different from what was imagined, and the shipping address was written incorrectly. We hope customers can read more and ask questions. 2. The product images are mainly from our company's actual products, but some are from the internet or subsequent upgrades. We strive to provide accurate descriptions for each item so that customers can purchase with confidence.Due to customers' different material requirements for products, the images are for display only and the materials mentioned do not represent the actual product material. The specific material should be based on the actual purchase or required material. 3. Strictly control the quality of the product; if there are any quality issues, our company will provide unconditional returns and repairs. Note: Our company is only responsible for the current confirmed orders.As information often needs to be updated, if changes occur after the membership is purchased, we will promptly notify you, allowing you to decide whether to cancel. 2. Customer Order Placing Precautions 1. Carefully verify (quantity, specifications, etc.), and promptly communicate any special requirements. The delivery address and contact information must be accurate; otherwise, any related losses incurred will be your responsibility. 2. Make timely payments.If payment is not made within three days, the transaction will be automatically canceled. 3. When the goods arrive, please open and inspect them in front of the delivery person (signing agent: please have the signing agent check), check the products (quantity, quality, specifications, etc.), and contact us promptly if there are any issues.Once you sign for the goods, if you claim or return them due to reasons such as short length, missing items, or damage, our store will not accept it. The loss will be borne by the buyer; we apologize for any inconvenience. If there are no issues, please promptly confirm receipt and give a five-star review (thank you) 3. Other Agreements 1. If the parties reach an agreement through other means of communication that conflicts with these terms, it shall be executed according to the agreement between both parties. 2. Replacement of defective products: If members find products with genuine quality issues within 3-7 days after receiving them.Please contact our company first before making any exchanges. 3. Company maintenance or upkeep: The company will charge additional fees based on actual conditions.If there are product quality issues caused by the company, we will take full responsibility until the end. If there are problems like product damage caused by the customer's carelessness, we will repair according to the customer's requirements, but the return postage will be borne by the customer. If the repair costs exceed the value of a single product, the customer will need to cover the basic labor costs. Detailed Explanation of Merchant Doubts A. Product advantages: The material of silver jewelry and its advantages compared to pure silver jewelry The materials of our jewelry are all made from refined soft white copper, brass, and silver.The glossiness is like silver.Compared to pure silver, there is a huge difference; it is made of thicker silver with a protective coating that prevents fading and oxidation B. Rich Product Line: Products, New Product Guidance, Demand A rich product line is our foundation; whether it's our current models or potential new ones, we can offer them to merchants.Our company releases new products every month, attracting We offer fashionable high-quality products that can also be customized according to any customer's needs without excessive requirements, suitable for both small and medium-sized clients. C. Superior production line: strong productivity, meticulous craftsmanship, high-end products Our company's daily output is over a thousand pieces, and we have numerous partners to shorten production cycles as quickly as possible and ensure timely delivery.There are more than ten kinds of processes in the production of products, from product design to factory inspection, each process is indispensable and has strict requirements.Professional production and design of jewelry, because of professionalism, we are focused D. Our service: Provide effective assistance and reduce requirements Simply selling goods is not our ultimate goal; we do our best to assist merchants in quickly selling products. Therefore, we have specially established an experienced promotion department to share promotion methods, help with product image promotion, and store design arrangement.Our company allows mixing, and the threshold for mixed batches is extremely low.Minimum order of 100 pieces per style for new products Precise and Fast The company owns it, providing personalized and fast services for customers 1. Merchants only need to provide legal product samples or clear pictures of product details along with related dimensions, and we can proceed based on these. 2. Our company will estimate and verify products based on customer needs. 3. During production, merchants need to prepay the mold cost and provide an initial capital ranging from 20% to 50%. Our company will communicate and confirm through the samples produced from the mold before proceeding with production. 4. After you place an order, it will take about three to seven days for the product to be shipped. The specific timeframe depends on the actual product craftsmanship, and we will promptly process and deliver it for you. Online Store (Temporarily Not Available) Online Store Advantages—— 1. The company has provided an optimized product data package for your use. 2. Pick-up service. 3. Weekly withdrawal amounts allow merchants to stay informed at all times, avoiding the stress of having no stock available. 4. Introduce new products every month to guide sales and promote a transactional atmosphere Online Store Conditions—— 1. You need to have your own Taobao store and other online sales platforms (Taobao store data is complete, data from other third-party platforms need to be converted, and you need to be able to operate independently). 2. Understand and be able to proficiently use data package upload and modification tools. 3. We will make corresponding optimizations and adjustments to the product. 4. Just place the order directly, and specify the delivery address and notes; same-day shipping. 5. Unified ordering and enjoy membership discounts with upgraded sales volume.