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Zhongyi Toy Industry Co., Ltd., Chenghai District, Shantou City notice Dear Chinese and Italian dealers: The products sold by our company are all of high quality, and we welcome customers from all over to negotiate; Disclaimer: Our products must be approved before they can be listed on any domestic platform. Any merchant who lists the product without authorization or maliciously steals images without permission will be reported to a third-party company and ordered to be removed from the platform. Our company has established regulations for the online sales of this product, with a suggested price of 288 yuan and a price of 259 yuan; Our company has regulations on the domestic online sales of this product, including Taobao, JD.com, and other domestic platforms. The suggested price is 159 yuan and the price is 99 yuan; The regulation takes effect immediately. If the sales are lower than the above, our company will entrust a third-party company to file a complaint and impose corresponding penalties Product parameters (complete export certificates) Product Code: 822 Packing specification: 24 pieces Outer box size: 63 * 62 * 39.5CM Gross weight of the whole box: 17KG Net weight of the whole box: 15KG Color box size: 30.5 * 9.5 * 20cm Product weight including color box: 0.63KG Lithium battery (USB charging with protection): 500MAH, 3.7V Charging time: 45 minutes Usage time: 120 minutes, standby for 360 days (fully charged) Must read before placing an order To ensure the responsibilities and obligations of both the buyer and the seller, this regulation is formulated. Please understand that we do not accept returns in principle (if the product has quality problems at the factory, it can be negotiated for replacement, but the transportation costs incurred need to be borne by the buyer, and our quotation does not include any costs. Our products are strictly inspected by quality inspectors before shipment to ensure that the product quality is 100% problem free. However, due to various uncertain factors, our factory can only guarantee that 97% -98% of the product quality is problem free after arrival, and 2% -3% is within the scope of exemption.) The following conditions are not eligible for returns or exchanges: the returned product packaging is damaged or incomplete, the product accessories or related information are incomplete, it has not been repaired or modified without authorization, it has not been used or stored according to normal methods, and the product has exceeded the after-sales service period. 1、 Delivery time: We will ship on the day of payment or the next day. If there are too many, we will try our best to arrange for shipment within three days. If there are special large quantities, please communicate with us about the specific delivery time. The delivery time agreed upon by both parties shall prevail. If there are special needs to be selected, please communicate with customer service in a timely manner. 2、 Freight Description 1. We can only estimate the shipping cost for the goods for the buyer. The actual shipping cost is based on the amount at the time of pickup, and we can control the delivery time. However, we cannot accurately predict the arrival time at the freight station. Please understand. 2. We will calculate the shipping cost and add it to the shipping cost before payment. 3. We do not bear any round-trip shipping costs, exchange or return shipping costs. Please be sure to read carefully when placing an order. 3、 Receiving standards: 1. When the buyer picks up the goods themselves, please carefully inspect the goods in front of the freight company personnel. If you find that the outer box is severely deformed, damaged, the sealing packaging tape is broken or missing, the sealing tape is incomplete, and there are obvious signs of being opened and unsealed, please open and check in person. If any errors are found, please do so We need to negotiate compensation with the company in person. If the issue cannot be resolved, please contact us promptly at the freight station for negotiation; Otherwise, signing for the goods will be deemed as agreeing to accept them. 4： After sales: If there are quality issues or unsold products, our store will offer to exchange them with other products of the same amount. Customers can negotiate with our customer service to exchange goods. If we receive a return and the packaging and accessories are intact, we will provide an exchange and send it out. If a return is required, we will offer a 20% discount on the goods and will not bear any transportation costs. 5、 Disclaimer clause 1. The goods are usually produced and shipped according to customer orders. The products are mainly made of plastic materials, and the packaging is made of paper materials. During transportation, especially in some long-distance cities, some individual products may be damaged during transportation (such as slight scratches caused by collisions, or slight deformation of some color boxes in the packaging). In this regard, we will use double-layer packaging, cushioning materials, compact stacking and other methods to avoid damage incidents. Transportation is completed by a third-party company, which is beyond our control. We will not be responsible for any damage caused by transportation reasons. The transportation time is affected by various factors such as weather, vehicle arrangements, and transportation conditions, and cannot be used as a reason for returns. 2. Our toys are of good quality and reasonable price, exceeding the value for money. Some buyers may feel that the workmanship is rough, defective, the materials are not good, and it is different from what they imagined after receiving the goods. However, these are not quality issues. No matter what product is, there is no perfect one. Each of our products is uploaded to the website with pictures. We apologize for being too picky buyers. Please consider and read carefully when purchasing, and consult for any unclear information. 3. All dimensions are measured manually, with a 1-2CM error considered normal. Special note: Seasonal anime products are non returnable and non exchangeable. Please consult customer service in advance. Products that exceed the first quarter will be subject to exchange and will not be fully returned. Our store will not accept any returns due to switching careers.