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Welcome to my shop ※ We are Chinese seller, shipping period is 9-15 days. 1. Please kindly measure your foot length by ruler first, when you choose the size. 2. The number marked in the shoes' sole is the Chinese size, not EUR size !!! 3.Feet length is not insole length,insole length is 0.5 cm-1 cm longer than feet length!If you have any problem,please kindly contact us first. 4. We use CM (centimeter) as the measurement***Not in size UK, US & EURO, because CM (centimeter) offers higher accuracy. 5. Start measure from the tip of your longest toe till the back of your heel and choose the appropriate size according to the size data below ※ US 4.5 = EU 34 = Feetlength:22cm; ※ US 5 = EU 35 = Feetlength:22.5cm; ※ US 5.5 = EU 36 = Feetlength:23cm; ※ US 6 = EU 37 = Feetlength:23.5cm; ※ US 6.5 = EU 38 = Feetlength:24cm; ※ US 7 = EU 39 = Feetlength:24.5cm; ※ US 7.5 = EU 40 = Feetlength:25cm; ※ US 8 = EU 41 = Feetlength:25.5cm; ※ US 8.5 = EU 42 = Feetlength:26cm; ※ US 9 = EU 43 = Feetlength:26.5cm; ※ US 9.5 = EU 44 = Feetlength:27cm; ※ US 10 = EU 45 = Feetlength:27.5cm; ※ US 10.5 =EU 46 = Feetlength:28cm; ※ US 11 = EU 47 = Feetlength:28.5cm; Refund and Return 1.If there is any problem with the order,please contact with our Customer Service first.We will try our best to help you. 2.All the items must be returned in original condition,otherwise we will refuse to refund. 3.The buyer is responsible for all charges occurred in returning process. Feedback 1.If you are satisfied with your order, please leave us all 5 stars including Item as described. 2.if you think we can do better,please contact with our Customer Service first.We will give you a satisfing answer Happy shopping, thank you