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frequently asked questions explain All products in our store are priced without tax (please leave a message if invoicing is required) Invoicing Due to the fact that all products in our store are priced without tax, issuing a value-added tax invoice or a regular invoice requires an additional 13% tax point on the transaction amount. If invoicing is required, please contact customer service to change the price before making the payment. If there is a situation where invoicing is still required after the tax has been generated, please contact our customer service to make up for the tax. Our company will issue the invoice after receiving the tax After confirming receipt, the invoice will be mailed uniformly. The default delivery address is the shipping address. If the address is changed, please contact customer service in advance. Our company is not responsible for any issues arising from the mailing address Invoice changes and reissues require receipt of the original invoice before acceptance, otherwise they will not be accepted The general invoicing time is within 10 days. If urgent, please contact us in advance Our store's selection, printing, and products are non refundable and non exchangeable (Note: Separate plate fee and labor fee need to be paid. The new glasses need to pay the mold fee. If you order a certain quantity, it will be refunded in full (please consult customer service for details) packing All priced glasses in our store are single pair, independent packaging, OPP bags, and do not include eyeglass boxes and other accessories. (There are many eyeglass boxes available in the store for you to choose from. If you need them, you can purchase them at the following link.) https://xgglasses.1688.com/page/offerlist_34802817.htm?spm=a2615.7691456.autotrace -CategoryNavNew. 34.14db52c5mdKxpV) If you have specific packaging methods and specifications, please consult customer service and place an order after leaving a "seller message" deliver goods Normally, orders can be shipped on the same day before 5.30, as we have some of our own best-selling styles with colors that are out of stock for 3-5 days. Please be patient. If there is a shortage for more than 5 days, we will contact you promptly to propose a solution (color change, refund). Please check your Wangwang account in a timely manner, return goods When the buyer receives the goods, please carefully inspect the goods within 10 days. If there are quality issues such as broken frames, peeling, or large scratches on the lenses, they can contact customer service for returns or exchanges. If it exceeds 10 days, our store does not accept returns or exchanges resource sharing Provide pictures in both Chinese and English every week/irregularly (please contact customer service for pictures)